If you have any questions not listed here, please feel free to contact us by phone or email.
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Can you receive deliveries？
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Yes, we can. We also handle visitors, such as receiving parcels and mail.
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Can you serve tea to visitors？
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Yes, we can. We will accommodate each visitor’s preferences.
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Can we request sheet changing (bed making)？
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yes you can. We will make the bed according to the season.
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Can you clean outdoor areas like the garden or entrance？
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Yes, we can. We will sweep leaves from the entrance, balcony, and parking area, as well as fertilize and water plants and flowers.
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Can you feed pets and take care of their toilet needs？
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Yes, we can. We will take care of your precious family members with dedication.
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How do you handle personal information and privacy？
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We will sign confidentiality agreements to protect the privacy of our contracted customers.
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What if furniture or fixtures are accidentally damaged？
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We are insured for liability, so we will provide compensation.